iTunes error 53 – Lawsuit considered against Apple

iTunes error 53 – Lawsuit considered against Apple

By now most of you must know about that annoying iTunes error 53, that will render your devices useless, if you upgrade to a superior iOS version. All this trouble just because you wanted to use a third party Touch ID and not a component from Apple.  According to The Guardian there are several law firms, that are ready to represent clients, in case they sue Apple. US based PCVA law firm went as far as offering its services for free. Furthermore a UK barrister, Richard Colbey of Lamb Chambers, went as far as considering the actions of Apple “an offence under the Criminal Damage Act 1971”. This act incriminates any act to intentionally destroy the property of another person. As previously reported by many news outlets, iOS 9 will brick any iPhone, that had the Touch ID replaced with a third party component. Apple knows about error 53 and here is what their spokeperson said :

“We protect fingerprint data using a secure enclave, which is uniquely paired to the touch ID sensor. When iPhone is serviced by an authorised Apple service provider or Apple retail store for changes that affect the touch ID sensor, the pairing is re-validated. This check ensures the device and the iOS features related to touch ID remain secure. Without this unique pairing, a malicious touch ID sensor could be substituted, thereby gaining access to the secure enclave. When iOS detects that the pairing fails, touch ID, including Apple Pay, is disabled so the device remains secure.”

Following this statement, people got angry and complained at Apple stores, but they were told that they need to buy a new device, since nothing can be done. People are outraged and this is completely understandable. A retail source told MacRumors :

“Apple Stores have received the go ahead from Apple to replace third-party screens and other third-party components to resolve the error 53 issue. The standard out-of-warranty fee is charged for the repairs and the replacement of non-genuine parts with Apple parts is limited to those affected by the error. “

Will Apple back off and give in to consumers? Who knows. On one hand they can face multiple law suits if they don’t, on the other, as they put it someone could steal your phone and by replacing the Touch Id, gain access to your device. Indeed it’s a touchy subject.

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